2000 Mail-In Kits

Beeep. Beeep. We interrupt your regularly scheduled program to bring you this special report from the Murfie ops team. This just in: we’ve hit our 2000th mail-in kit request! I can’t even begin to tell you how chipper that makes us feel. You like us, you really like us!

And we like y’all in return. To show you just how much, let’s go through the process, 2GETHER, of what happens after your mail-in kit arrives at Murfie HQ.

• Your mailer appears at our offices in Madison, WI.
• We send you an email letting you know we’ve received your CD collection.
• We post your CDs to your Murfie account, and then put them away, safe and sound, in storage.
• We send you another email letting you know your account is ready.
• You log into your account and start doing fun stuff (like selling/trading with other members and/or requesting digital downloads)!
• P.S. Hint: You can browse our music shop at any time, even if your discs aren’t posted yet.

How-to: update your profile

Know your account Dashboard

Call me Clarification, Captain Clarification. Today I’m going to show you how to update your profile in your Murfie account. Good golly why? Because naysayer (yeah, you! you with the naysay attitude), all Murfie members are Persons Of Interest to me, and it looks like not everyone is in the loop on this particular procedure. Here’s how to complete it, in three easy peasy steps.

#1 – Log into your Murfie account, and visit your account Dashboard (definition: that place in your account where you can manage your discs, downloads…and profile).
#2 – Roll your cursor over the “Profile” tab (which is the most right-hand tab on your Dashboard), where you’ll see sections for “Your Info,” “Billing,” “Shipping,” and “Balance.”
#3 – To update anything in your Profile, just click into the appropriate section. For the sensitive data (like your email or credit card), you should receive a notification email from us following an update.

OK, that’s all she wrote. Stay tuned for more Murfie how-tos! Being learned is fun. :)

How-to: mail in more CDs

What to do if you have extra CDs at home?

Here’s what not to do. No need to email us. Here’s what to do. Log into your Murfie account, and visit the Sell Your CDs on Murfie page. Complete the following online form, and thereby request a new kit, which will be mailed to you ASAP.

I’m not saying we don’t totally dig hearing from our members – so please do shoot us an email whenever you have two cents to share! – but it’s not necessary to email us about a new kit request. That’s what the online form is for. :)

All additional CDs you mail us will be added to your original Murfie collection. (And what’s a Murfie collection? you may ask. It’s the collection of CDs you own, stored safe and sound in our warehouse, including all discs you mail in, purchase, or trade for on Murfie.) We’re always happy to accommodate more guests at Château Murfie (which kinda, sorta, maybe looks like the photo on your left), so feel free to mail us more CDs when the fancy strikes. Please note, however, that after two kit requests, mail-in kits remain free as long as you send us 100+ CDs in your kit. OK, break! Daily lesson plan is complete.

How-to: set up your shop

The lowdown on shop settings

If you’re an active member of the Murfie universe, you’re bound to get an email from us saying your CDs are posted to your account. What happens next? Actually, you can do quite a few things with your collection. But this post around, I want to focus on your principal to-do: setting up your personal shop. Here’s how to go about doing that.

Once you see that hooray-your-discs-are-posted email in your inbox, head on over to your Dashboard.
– Sign into your account. https://www.murfie.com/login
– Go to the “Your Discs” tab in your Dashboard. https://www.murfie.com/dashboard?page=discs

This is the place to be to manage the settings of your CDs. For each disc that’s listed in your account, you can choose to set it “for sale” or “not for sale” and “for trade” or “not for trade.” If you choose to set one of your discs “for sale” and/or “for trade,” that particular CD will get listed in your personal shop on Murfie. For example, take a look at a disc in my Dashboard; it’s set to be “for sale”:

You may notice that this disc has a $2 price tag. (Good eye!) In the “Your Discs” tab, you’re also able to price your CDs. For each disc, you can choose one of the following prices: $1, 2, 3, 5, or 8. You can change any price, at any time.

Once you choose these settings, your shop is good to go. That means, anyone browsing Murfie will be able to buy, or trade for, an album from your collection.

Got a question? Leave a comment below, and I’ll make sure to give you an answer. I’m dedicated like that. ;)

1000 mail-in kits

A big milestone for our ops team!

Epic news. We just received our 1000th mail-in kit request! That’s pretty special for us because that means 1000 folks out there want their CD collections posted on Murfie. That also means our ops team has been working pretty darn hard.

A big thank you to everyone in ops: Andrew, Ben, Brian, Daniel, Eileen, Evan, Gao, Henry, James, Jon, Kayla, Keith, Leah, Melissa, Patrick, Sam, Tom, Tyler, Tynan, Victor, Will, and Zach. These are the guys that receive your kits and process all your discs, making the bread and butter of Murfie happen. Without them, you wouldn’t see anything in your account.

Now that we’ve all been around the block a few times, I’d like to share a few tips on how to treat your mail-in kit. Here’s some to-dos and to-don’ts:

1. We only accept music compact discs. We don’t take CD-Rs, DVDs, cassette tapes, SACDs, etc.
2. You’re not required to send us the CD packaging (jewel cases, album cover art, liner notes), but if you feel like it, we’ll gladly recycle any plastic cases after 90 days. We don’t recycle album art and liner notes: we keep those with your discs in storage.
3. We don’t accept empty jewel cases. You need to send us your CDs in order to send us the plastic.
4. The UPS label that we include with your kit is all we need to identify your CD collection.
5. If you want to send us additional CDs, request another mail-in kit.
6. We notify you via email once your CDs arrive to our HQ and again when they’re posted to your account.